OUR SERVICES

 We attend medical appointments, investigate options, coordinate referrals, and act as emergency contact persons as part of our commitment to advocating for our clients. We manage patient care, ensure hospital or facility responsiveness, and connect clients with community resources such as transportation and meals. We explore nontraditional, holistic, alternative, and integrated approaches to health and wellness while promoting self-advocacy. Through these efforts, we help our clients feel empowered, supported, and better equipped to navigate complex health decisions and systems, ultimately improving their quality of life. 

 We visit our clients in their homes, retirement communities, assisted living, and skilled nursing facilities to evaluate their needs, address safety concerns, identify resources, and organize personal affairs. We provide bedside support and facilitate engagement in physical, social, cultural, and educational activities. By offering this hands-on support, we promote independence, reduce isolation, and enhance our clients’ overall well-being and sense of purpose. 

 We improve communication between the medical team, clients, and their families to ensure that everyone is informed, aligned, and involved in decision-making. We oversee hospitalizations, manage discharge planning, and assist with selecting appropriate long-term care. This clear communication reduces confusion, alleviates stress, and helps clients and loved ones feel more in control during challenging transitions. 

 We conduct home safety assessments, coordinate necessary modifications or repairs, and carefully vet and supervise in-home care providers. We encourage preventive health practices and coach clients toward healthier lifestyles, rebuilding strength and restoring self-esteem after extended illness or hospitalization. Our protective role ensures that clients can recover and thrive in safe, supportive environments. 

 We leverage a wide range of community resources to deliver the most comprehensive and effective services possible. We assist clients in navigating complex healthcare systems, helping them receive timely, appropriate care from trusted providers. We also explore housing options and guide clients in choosing the level of care that best suits their evolving needs. This coordination enhances care quality, reduces delays, and supports confident decision-making. 

 As designated healthcare agents, we serve as surrogate decision-makers and communicators to ensure that our clients’ healthcare directives are respected and followed. We conduct detailed assessments of their goals, needs, and preferences, and document personalized care plans to be used when needed. Through this service, we provide peace of mind, protect our clients' wishes, and ensure their voices are heard, even when they can’t speak for themselves.