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    • Home
    • About
      • Our Mission
      • Our Team
      • Age-Friendly Care
      • FAQ
    • Services
      • Our Services
      • Healthcare Advocacy
      • Senior Care Options
      • Insurance Guidance
      • Legal Referrals
      • Financial Referrals
      • Guardianship
    • Events
    • Blog
    • Resources
    • Reviews
    • Contact Us

  • Home
  • About
    • Our Mission
    • Our Team
    • Age-Friendly Care
    • FAQ
  • Services
    • Our Services
    • Healthcare Advocacy
    • Senior Care Options
    • Insurance Guidance
    • Legal Referrals
    • Financial Referrals
    • Guardianship
  • Events
  • Blog
  • Resources
  • Reviews
  • Contact Us

Our Team

Paula Kelley, MSN, NCG

Lauren Yannarella, RN, BSN

Lauren Yannarella, RN, BSN

CEO & Owner


Paula is one of seven nationally certified guardians in North Carolina.  Formerly a nurse practitioner, she holds a master’s degree in nursing from the Medical University of South Carolina and has extensive experience in the healthcare field. 



Lauren Yannarella, RN, BSN

Lauren Yannarella, RN, BSN

Lauren Yannarella, RN, BSN

Healthcare Advocate


  Sitting down with Lauren is like sitting down with a trusted friend, who also happens to be a nurse with over 17 years of experience. Lauren encourages clients to consider what is important to them, and how these values can be supported as clients age and experience the many health challenges that can come. Lauren helps clients access education and resources so that they can be empowered to make the choices that support them and their unique needs and circumstances. Her experience as a palliative care nurse has helped her to grow into a strong advocate for clients, and she has years of experience in the Asheville hospitals, where she has strong relationships with many doctors and other healthcare workers. She is honored to bring this experience to NCGCM to help our clients age in the way that they choose. 

Sarah Kelley, CAPS

Lauren Yannarella, RN, BSN

Heather Port, RN, BSN

Healthcare Advocate


Sarah is a doctoral student in Occupational Therapy and CAPS certified - trained to provide home modification expertise to better assist individuals as the age in place. CAPS professionals focus on ensuring safety, mobility, and comfort for clients as they navigate areas in their home that are causing or may potentially cause difficulty. Modifications can range from simple quick fixes to elaborate remodeling depending on the client’s needs, goals, preferences, and budgets. 

Heather Port, RN, BSN

Heather Port, RN, BSN

Heather Port, RN, BSN

Healthcare Advocate


 Heather’s grandparents owned and operated nursing homes when she was a little girl so she grew up in her family’s business spending time hanging out with her “older” friends. She followed in her grandmother’s footsteps and became a nurse in 1995, receiving her BSN the following year.


Her journey took her to Augusta, Georgia where she worked at the largest burn center in the US for a few years before moving to Asheville and working in allergies and asthma. 


Her calling to patient care drew her to Paula, and her work here at NCGCM. She’s excited to use her creative skills as well as clinical knowledge in assisting you to navigate your health care journey.

Jomie Alvarez, CAPM®

Heather Port, RN, BSN

Jomie Alvarez, CAPM®

Admin Assistant


 Jomie has a nursing background and experience in both customer service and project management. She is HIPAA Certified and a Certified Associate in Project Management. She brings healthcare knowledge, compliance expertise and administrative skills to her role.

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