REVIEWS

"I highly recommended working with Paula Kelley and the NCGCM team, as they are absolutely outstanding! As the Senior Living Consultant for Julian Woods Retirement Community, we always need resources for seniors, residents, their families, etc. Paula Kelley and her team are the go to, as they are experienced professionals dedicated to elder care. NCGCM has a holistic approach that considers physical, emotional and social well-being and they focus on enhancing independence while ensuring safety. Their dedication, compassion, advocacy and care for seniors is top notch and NCGCM is the most trusted resource in Western North Carolina."

"NCGCM is an extremely dedicated, compassionate team of caregivers and I highly recommend their services. Paula, especially, was extraordinary in the care she provided for a client that I worked with through another agency. From picking up medications at the pharmacy, to taking her to doctors’ appointments, to stopping by to just check on her and bring her a treat, to being readily available by phone whenever she needed comfort and reassurance, to arranging for and coordinating additional care when it was needed and being there in her final moments of life, Paula was truly present for this woman who was loved and cared for by so many of us. What a shining example she has been for us as we navigate the challenges of being sympathetic caregivers and kindhearted human beings!"

"I’ve had the pleasure of working with Paula on several clients over the past year, and she is an exceptional personal care manager. She’s quick to respond, genuinely caring, and goes above and beyond to coordinate clients’ care and guide them through medical needs. She’s trustworthy, compassionate, and will advocate for you like family—and as an occupational therapist, I can honestly say she’s one of the best advocates you could have in your corner. Highly recommend!"

"Anyone who has had any interactions with Paula can instantly pick up on her genuine, kind, and compassionate nature. Thes characteristics magnify tenfold when she works with clients and their families. She is the definition of advocacy for them and goes above and beyond to ensure they have what they need. Having Paula and NCGCM Guardian care team there for support allows you to breathe a little better when it comes to navigating healthcare agencies and systems. Be sure to choose NCGCM to be your navigation partner."

"Paula Kelley has proven time and time again why the role of patient advocacy is so important. There is such a need for guardian care and advocacy in the age friendly world.  I am able to pick up the phone with ease and speak to Paula or her team whenever I feel there may be a person/family member who could use some help or guidance while navigating aging in place or the next steps to arranging the best care. I have seen such positive results take place after referring a client or prospect to her. I highly recommend her and her team."